Shopowners — Little Things Mean Alot!

Originally posted 2009-05-23 06:01:46. Republished by Blog Post PromoterI got back from vacation this week and I’m not a happy camper. Why? Because I visited a needlepoint shop and there are so may small things shopowners can do (and which this shop didn’t) to make things great for the people who come in, especially if [...]

The Importance of Good Customer Service

overdyed threads for needlepoint project

I had another post planned for today, but something is making me pretty mad — the increasing disregard of manufacturers and shops in this world for customer service. Needlepoint people and this includes shopowners are patient. It’s not as if we expect our canvases to be shipped out immediately, but everyone’s patience can wear thin. [...]